Frequently Asked Questions - Laguna Park & Aqua Club [ Reservations: +359 554 270 76 ]() [ +359 879 559537 ]() [ Reception: +359 554 270 24 ]() [ reservations@lagunapark.bg ](mailto:reservations@lagunapark.bg) [Maps and location](https://lagunapark-bg.com/en/maps-and-location) [Loyalty program](https://lagunapark-bg.com/en/loyalty-program) EN [BG](https://lagunapark-bg.com/bg/chesto-zadavani-vaprosi) [PL](https://lagunapark-bg.com/pl/najczesciej-zadawane-pytania) ![Frequently Asked Questions](https://lagunapark-bg.com/storage/237/conversions/laguna-park-reception-2-image.webp) Frequently Asked Questions ========================== Where is Laguna Park & Aqua Club Hotel located? Laguna Park & Aqua Club Hotel is located in the central part of Sunny Beach resort, close to the main shopping promenade, restaurants, and entertainment venues. The beach is approximately 300 meters away (about a 3–5 minute walk), and the resort center is also within short walking distance. Thanks to its excellent location, the hotel provides easy access both to the sea and to all major attractions in the area. Does Laguna Park & Aqua Club Hotel have its own aqua park and is it free for guests? Yes, the hotel features its own modern aqua park with water slides for adults and a dedicated children’s area with a pirate ship. The use of all aqua park facilities is completely free and unlimited for all hotel guests as part of the All Inclusive package. Is the aqua park only for hotel guests? Yes. The aqua park and all swimming pools at Laguna Park & Aqua Club Hotel are exclusively for hotel guests. External visitors are not allowed. What are the height requirements for the water slides? For the large slides (“Black Hole & Rafting”, Multi Slide, and “Space Boat”), the minimum height for independent use is 130 cm. Shorter children may use them only with an accompanying adult and on double rings where permitted. Is the aqua park suitable for small children? Yes. There are two children’s pools – “Pirate Ship” (depth 40 cm) and “Octopus” (depth 30 cm), featuring children’s slides, shallow water, and comfortable sun loungers for parents nearby. Are sunbeds, umbrellas, and towels included in the price? Yes. Sunbeds with mattresses, umbrellas, and pool towels are free for hotel guests and are available around the pools and in the aqua park area. What are the opening hours of the aqua park and pools in Laguna Park & Aqua Club Hotel? Children’s and adult pools generally operate from 09:00 to 18:00, while the large slides (“Black Hole & Rafting”, Multi Slide, and “Space Boat”) usually operate from 09:30 to 12:00 and from 14:30 to 17:00 (hours may vary depending on season and weather). When were the rooms at Laguna Park & Aqua Club last renovated? Laguna Park & Aqua Club Hotel underwent phased renovation, with the most recent upgrades to interiors, furnishings, and bathrooms in many rooms and apartments completed for the 2026 season, offering modern comfort and style. What does the All Inclusive program include? Our All Inclusive concept includes breakfast, lunch, and dinner served buffet-style with themed evenings, snacks (snack bar), ice cream, as well as local alcoholic and non-alcoholic beverages, coffee, and tea from 07:00 to 23:00. Is Laguna Park & Aqua Club Hotel suitable for families with small children? As one of the leading family hotels in Sunny Beach, we offer a kids’ club with professional animators, children’s pools with attractions, a special kids’ menu, and spacious family rooms (maisonettes and apartments) ensuring comfort for larger families. How is children’s age determined for accommodation and pricing at Laguna Park & Aqua Club Hotel? Children aged 0 to 1.99 years are considered infants and are accommodated free of charge in a baby cot (upon prior request). Children aged 2 to 11.99 years are considered children and are accommodated at child rates. Guests aged 12 and above are considered adults for accommodation and pricing purposes. Does the hotel provide baby cots? Yes, baby cots are provided free of charge upon prior request. How far is Laguna Park & Aqua Club Hotel from the beach? The hotel is located in the central part of Sunny Beach, just about 300 meters (5 minutes walking distance) from the sandy beach and the lively seaside promenade. Does Laguna Park & Aqua Club Hotel provide umbrellas and sunbeds on the beach? Answer: No. As the beach is a municipal concession, sunbeds and umbrellas on the beach are charged according to the concessionaire’s price list. The All Inclusive package includes free use of sunbeds and umbrellas around the pools and in the aqua park area. Is there parking at Laguna Park & Aqua Club Hotel and what is the price? Yes, Laguna Park & Aqua Club Hotel offers a limited number of parking spaces for its guests. The parking is secured and is charged additionally at reception upon arrival (subject to availability). The price is 15 EUR per car per day. Advance reservation is required. Does Laguna Park & Aqua Club Hotel offer animation and evening shows? Answer: Yes, we offer a 6-day weekly animation program for children and adults, including daytime sports activities (water gymnastics, archery) and various evening shows, karaoke, and dancing in the hotel amphitheater. Are there relaxation treatments and massages available in Laguna Park & Aqua Club hotel? The hotel features a modern Relax Center offering a Turkish bath (hammam), sauna, steam bath, jacuzzi, and professional massages at an additional cost. Does the hotel offer special dietary menus (vegetarian, gluten-free)? The main restaurant at Laguna Park & Aqua Club always offers a wide selection of vegetarian dishes. For specific dietary needs (such as gluten-free), guests can contact our team in advance to arrange a suitable menu. Are pets allowed in Laguna Park & Aqua Club Hotel? No, pets are not allowed in order to ensure a comfortable environment for all guests. What attractions are near the hotel? The Old Town of Nessebar, a UNESCO World Heritage site, is nearby - a popular destination for walks and cultural tourism. [ Call us ](tel:+35955427076) [ Chat With Us ](viber://chat/?number=%2B35955427076) [ Chat With Us ](https://wa.me/35955427076) [ Chat With Us ](tg://resolve?phone=35955427076) Toggle contact options We use cookies -------------- This website uses cookies in order to enhance the overall user experience. Only essentials Accept all [ Customize ](#cookies-policy-customize) **Основни бисквитки** Има някои бисквитки, които трябва да включим, за да функционират определени уеб страници. 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